Our Frequently Asked Questions (FAQ) page is here to make sure you have all the information you need about our services and how we can support you. We know that reaching out for mental health care can sometimes feel overwhelming, and we want to make the process as easy as possible. On our FAQ page, you’ll find answers to common questions about our services, how to get started, what to expect, and practical details like insurance coverage and appointment scheduling.

Whether you’re wondering about the types of therapy we offer, how telehealth works, or what to bring to your first session, our FAQ page is designed to give you quick, clear answers. We want you to feel comfortable and informed every step of the way, so you can focus on what really matters—your well-being. If you don’t find the answer you’re looking for, we’re always here to help personally. Just reach out, and we’ll be happy to assist.

Our practice provides virtual psychiatric care for a wide range of clients, including children, adolescents, adults, veterans, first responders, couples, and families. Our services include:

  • Medication Management: We offer medication management for various mental health needs. Your provider will work with you to determine the most effective medication plan tailored to your condition and overall wellness.
  • ADHD Management: Specifically for children and adolescents, we focus on managing ADHD symptoms through a combination of medication and behavioral strategies, supporting both the individual and their family in understanding and navigating this condition.
  • Trauma and PTSD Support: We provide dedicated support for individuals dealing with trauma and post-traumatic stress, particularly relevant for veterans, first responders, and others who have experienced intense or ongoing stress.
  • Addiction and Substance Use Disorder Treatment: Our team works with clients to address substance use and addiction concerns, developing personalized treatment plans that may include medication, support resources, and referrals for additional care.
  • Crisis Intervention: We offer crisis intervention services for current clients, addressing acute needs and creating a plan for ongoing support.

The first session is a 50-minute virtual appointment where your provider will gather detailed information about your mental health history, any current symptoms, and your goals for treatment. During this session, you can expect to:

  • Discuss your medical and psychiatric history, as well as any current medications.
  • Talk about the symptoms or challenges that brought you to seek care.
  • Set treatment goals together and discuss potential treatment options, including medication, therapy referrals, and other supports. This session is a time for open communication; feel free to ask questions or raise any concerns. Our goal is to create a safe, comfortable environment and to work together to set a path forward that meets your needs.

Each client’s treatment plan is unique, and the length and frequency of sessions are decided by your provider based on your specific situation and progress. Generally, medication management sessions may vary in length, depending on whether it’s a follow-up or check-in. For clients in crisis, additional appointments may be scheduled to provide more frequent support.

For our current clients experiencing a mental health crisis, please call our office directly for support. We prioritize prompt assistance in crisis situations for active clients. However, if you are experiencing an emergency or immediate danger, please contact local emergency services or go to the nearest emergency room.

Yes, we specialize in ADHD management for children and adolescents. Our approach combines medication options with behavioral strategies to address the specific needs of young clients and their families. We believe in a collaborative approach with parents and caregivers to ensure that treatment plans support both home and school environments effectively.

Our practice is designed to serve children, adolescents, adults, and specific groups such as veterans and first responders. We also welcome couples and families seeking support, and we adapt our services to address the unique needs of each population we serve.

Yes, our practice operates exclusively online, providing all services through secure telehealth platforms. Telehealth allows us to offer flexible, accessible care, and many clients find it easier to incorporate appointments into their schedules from home. Our telehealth system is HIPAA-compliant to ensure your privacy and security.

Your privacy is a priority, and we strictly follow HIPAA regulations to protect your personal and health information. Telehealth sessions are conducted on secure platforms, and your data is handled with the utmost care. If you have any concerns about privacy, please discuss them with your provider.

For your first virtual session, it’s helpful to:

  • Find a quiet, private space where you feel comfortable and free from distractions.
  • Test your internet connection and any devices you’ll be using (like a phone, tablet, or computer).
  • Have any relevant medical records or medication lists on hand to discuss with your provider.
  • Prepare any questions or concerns you’d like to address in the session. We want you to feel comfortable and supported in this process, so please don’t hesitate to reach out if you need help setting up or preparing.

Please contact our office directly to confirm the insurance plans we accept and to discuss payment options. We strive to work with a variety of insurance providers and also offer options for self-paying clients. We can provide you with detailed billing information and discuss any financial concerns before beginning treatment.

To schedule an appointment, please use our online scheduling portal or simply call our office, where you can select a time that works best for you. Once scheduled, you’ll receive an email with instructions for joining your virtual session.